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FAQ

FAQ

Frequently Asked Questions

How can I submit an amendment?

If you have any updates that you would like to make to your Builder Registration outside of the standard two-year renewal cycle, you can submit an Amendment form through our portal.

First, click "Go" on the Apply for Amendment or Renewal tile. You will then select your current Builder Registration number. The portal will pull up the selected Builder Registration application submission with all fields already filled out.

Proceed with any changes that you need to make to your Builder Registration. There is a $25.00 nonrefundable fee for amendments related to a name or company formation change.

Any other field changes will not result in a fee.

What do the Statuses under My Applications mean?

Incomplete: You have not yet successfully submitted your application. This status is the default if your application automatically saves but is not yet complete. This will also be the status if your payment is unsuccessful, as your application is not considered submitted unless payment is complete.

Pending Schedule A: Your initial Builder Registration / Renewal application, Schedule A, and payment have been submitted. This status only applies if multiple Schedule As are required and are pending submission. When a Schedule A has been assigned to a co-principal, they will be informed by email that their action is required. An application is not considered fully submitted until all Schedule As have been submitted.

Submitted / Renewal Submitted: Your application has been successfully submitted and will soon be under review by the New Jersey DCA Bureau of Homeowner Protection.

Builder Action Required: Your application has been reviewed by the New Jersey DCA Bureau of Homeowner Protection and requires further information. This status will be accompanied by an email notification of what elements of your application are not complete enough for approval.

Registered: Your Builder Registration application has been fully reviewed and approved. You will receive an email with a QR code where you may access and print your validated Builder Registration card and approval letter.

Denied: Your application has been denied. You will receive an email informing you of the reason behind your denial.

Expired: Your Builder Registration has lapsed beyond its expiration date and needs to be renewed. Your expiration date can be found on your registration card.

QR Code access on a mobile device

Users must be logged into MyNJ on their mobile device that they use to scan the QR code to access their builder registration card. Make sure that you are signed into MyNJ before scanning to prevent any errors.

Builder Registration application checklist link
List of Home warranty plan options and their contact information as included in original application
Unusual applications details
How am I receiving my Builder Registration card or Certificate of Participation?

You will receive your Builder Registration card and/or Certificates of Participation virtually rather than through the mail.

Once your Builder Registration or Builder Registration Renewal application has been approved, you will see the updated status under My Applications on MyNJ. From there, you will be able to access a virtual version of both your Builder Registration card and/or Certificates of Participation.

Builder Registration card: When your status reads "Registered", you will receive an email with a QR code where you may access and print your validated Builder Registration card and approval letter.

Certificate of Participation: When your warranty application has been approved, you will receive an email with (1) your Warranty Certificate that contains your warranty number and (2) a link to the NJ DCA portal where you can also access your Warranty Certificate by clicking “My Applications” > the eye icon associated with the Builder Registration number your warranty is connected to > “View Warranties” > the eye icon for your approved warranty > “Warranty Certificate.” Your Warranty Certificate will then open in a new window for you to print and/or download.